Check-In/Out
Holidays include: New Years; Memorial Day; 4th of July; Labor Day; Thanksgiving; and Christmas
All boarders must be currently vaccinated against FVRCP and Rabies. Written verification from your Veterinarian is required. For the health of all our guests, cats are to be current on these core vaccines atleast 7-10 days prior to their visit. If your cat is vaccinated within 6 days prior to your reservation, it will be canceled and cancelation fees applied.
Cat Carrier Policy
For the safety of your cats and our staff, it is important that all cats arrive in their own individual carriers. In the event that you do not have a additional carrier/crate, a cardboard carrier will be provided to you for a fee of $5.
We will label and store your carrier(s) at our facility, or you are welcome to take them home with you.
We will label and store your carrier(s) at our facility, or you are welcome to take them home with you.
You may bring almost any personal items you wish for your cat to have in his/her room. All rooms are furnished with fleece throws, fleece beds, ceramic food and water dishes, and a litter box with either pine pellets or clumping clay litter. A stool, covered with a fleece throw, is provided in each room, offering a place for nervous kitties to hide. If you forget your kitty's toys, we can provide them.
We strongly recommend you to bring something that has your scent on it - for example: recently worn clothing or a pillow case (if your kitty sleeps in bed with you). This often helps them settle.
We provide Royal Canin dry food and a variety of canned foods with a fee of $5 per day/per room. We highly recommend bringing your cat's current food and diet that they're eating at home to minimize any upset stomachs they may experience from a food change.
The temperature in the Cat Retreat is usually kept between 68 and 72 degrees, so most cats are toastie warm. If your kitty needs an additional heat source, we can heat the microwavable heat discs that can be inserted into cat beds to help older cats maintain body heat.
Please bring all medications, special diets and treats that your cats will need while at the Cat Retreat. Clear instructions on medications, doses, etc. can be written on the Registration Form.
Things NOT to bring for better boarding experience
Cats with a viral upper respiratory infection:
If your cat develops an abrupt onset of sneezing, watery eye discharge, or nasal congestion just prior to their scheduled boarding time, we may decline to board them. This decision would be made in consultation with your veterinarian. Upper respiratory infections (URI's) are highly contagious between cats. Since no vaccine provides 100% protection against these viral infections, an infected cat could cause illness in other boarders.
Fleas:
Please make sure your cat is free of fleas when he/she arrives at the Cat Retreat. If your cat is not currently on a flea treatment regimen, please treat them for fleas 1 week prior to their visit to the Cat Retreat.
If we see fleas on your cat or evidence of fleas (flea droppings) in your cat's room, we immediately apply Advantage to your cat, move your cat to a clean room then disinfect their original room and contents. The fees associated with this are as follows:
Provide and apply Advantage - $10.00 per cat
PLUS
Disinfect room and contents - $35.00 per room
To avoid these fees, please treat your cat(s) for fleas 1 week prior to visiting Arnold Creek Cat Retreat.
If we see fleas on your cat or evidence of fleas (flea droppings) in your cat's room, we immediately apply Advantage to your cat, move your cat to a clean room then disinfect their original room and contents. The fees associated with this are as follows:
Provide and apply Advantage - $10.00 per cat
PLUS
Disinfect room and contents - $35.00 per room
To avoid these fees, please treat your cat(s) for fleas 1 week prior to visiting Arnold Creek Cat Retreat.
Plug-in Heat Pads or Portable Heaters:
For safety reasons, we are not able to use these appliances in the Cat Retreat.
About
Mon - Sat: 8AM - 6PM (calls, emails)
Mon - Sat: 8-10AM - 4-6PM (visits by prior appointments)