The Inn Keepers

Shirley Catteral
Shirley Catteral

Victoria Smith & Jorge Ortega

Victoria and her husband Jorge are beyond excited to meet you and care for your precious kitties, as they discover the beauty of Oregon while living on property with the Retreat. They will be caring for the boarding guests bright and early in the morning, sharing quality attention throughout the day, and giving them some love before bed at night!

Victoria has been involved in the pet care industry for over 15 years. As a veterinary technician at a small animal hospital, she completed her Bachelor’s degree in psychology from UCF, with a focus on animal behavior. In addition to her years working as a vet tech, she has been a volunteer for a Florida wildlife refuge, as well multiple rescue groups, including the local county shelter, all while building an enriching pet care and boarding business. She has experience caring for pets with special needs: including administering oral, topical, and injectable medication, as well as brushing/grooming and nail care requests.

Jorge joined Victoria in her pet care journey in 2016, caring for both dogs and cats at clients’ homes, as well as boarders at their own. Jorge has brought his background in computer sciences and customer support to their business, as well as hands on, gentle, and attentive care for pets and clients. He has always been an animal lover and has embraced every pet Victoria’s brought home over the years. They both love their dogs dearly, but it’s their 4 cats that actually run the show as the king and queens of the house!

Victoria and Jorge are excited to work hand in hand to provide the continued quality, care, attention, and love for your kitties that all clients, guests, and staff have experienced for years at the Arnold Creek Cat Retreat!

Misha – Manager

Misha has been an integral part of Arnold Creek Cat Retreat since 2021. She earned the title of Manager of our facility in 2022, in recognition of her ability to excel at the many tasks that keep our cat boarding facility running smoothly.

As an animal advocate of many years, Misha has worked and volunteered in various positions in the field of animal welfare and rescue. She has focused on special needs animals, from neo-natals, geriatrics to hospice cases.

Misha is also a Reiki Practitioner, an energy healing & relaxation modality, which supports animals (and humans, too) in overcoming stress and anxiety.

Misha
Shirley Catteral

Olivia – Cat Care and Client
Support

Olivia brings much experience to the Cat Retreat, both in caring for animals and in administrative duties. Growing up on her family’s farm, she’s had years of experience helping raise and care for cows, horses, and other critters big and small. She is also the number one helper at her family’s dog boarding kennel and is very comfortable caring for both the very young, the very old, and those with special medical needs.
While a lot of her work at home now revolves around dogs and newborn puppies; her heart is with her cats. Cats seem to gravitate towards her kind and calm demeanor – it is a mutual respect and attraction between her and the cats.
If you can’t find Olivia, look for her in a corner somewhere and you’ll find her with a book in her hand and a cat (or two) on her lap.
Olivia is an important part of our team at ACCR, bringing her years of experience with animals and incredible work ethic to all of our clients and their kitties!
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About
Mon - Sat: 8AM - 6PM (calls, emails)
Mon - Sat: 8-10AM - 4-6PM (visits by prior appointments)